FAQ

Mockup Threads FAQ

At Mockup Threads, we understand that you may have questions or concerns about our mockup products and services. To help you find the answers you’re looking for, we’ve compiled a list of frequently asked questions.

1. What is a T-shirt mockup?

A T-shirt mockup is a high-resolution digital image featuring a blank T-shirt that you can customize with your own design. This allows you to showcase your products, create marketing materials, or present your designs in a professional and appealing way without having to produce a physical sample.

2. What file formats do your mockups come in?

Our T-shirt mockups are provided in high-resolution .PNG and or JPG file formats. This ensures compatibility with most graphic design software, making it easy for you to add your designs to the mockups.

3. How can I download the mockups after purchasing?

Once you have completed your purchase, you will receive a download link via email. You can also access your purchased mockups from your account on our website by logging in and visiting the “My Downloads” section.

4. Can I use your mockups for commercial purposes?

Yes, you can use our mockups for both personal and commercial purposes. However, reselling, sharing, or modifying the image files  for resale themselves is not allowed. You can modify the image for use with your products or brand.

5. What are the benefits of using mockups?

Using mockups allows you to present your designs in a realistic and professional way, helping to build trust with your customers. Mockups also save time and resources by eliminating the need to create physical samples or stage photoshoots.

6. How do I add my design to the mockup?

You can add your design to the mockup using graphic design software such as Adobe Photoshop or Canvas. Simply open the mockup file, add your design as a new layer, and position it over the T-shirt.

7. What if I have technical issues or need help with the mockups?

If you encounter any technical issues or need assistance using our mockups, please contact our support team via our contact us page. We’re always here to help and ensure you have a great experience with our products.

8. Do you offer custom mockup services?

Yes, we do offer custom mockup services. If you have a specific request or need a custom design, please contact us with your requirements, and we will be happy to assist you.

9. How can I stay updated on new mockup releases and promotions?

To stay updated on new mockup releases, freebies, and special offers, sign up for our newsletter and follow us on our social media channels.

If you have any additional questions or concerns, please don’t hesitate to contact us. We’re always here to help and ensure you have the best possible experience with Mockup Threads.